Description
Care Certificate Standard 14 – Handling Information | Level 1 | Online Training Course | CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download.
Welcome to our online Care Certificate Standard 14 (Handling Information) online training course for front-line healthcare and social care support workers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
The Care Certificate Standard 14 module covers issues relating to the handling of personal and sensitive information in health and social care sectors. The information about an individual’s care and support may be personal and sensitive.
This information must be treated as confidential and only shared with people who need to know. Health and social care workers must also be familiar with the requirements of the General Data Protection Regulations (GDPR).
Certificate duration: 2 years
Entry requirements: No entry restrictions
Recommended prerequisites: N/A
Assessment type: End of course assessment
Assessment pass mark – 80% needed to pass and gain a CPD certificate
Cost(s) of assessment and certification – All costs included in the course price
Awarding/Accrediting body – CPD Certification Service (CPDUK)
Who is the course for?
This Care Certificate Standard 14 (Handling Information) e-learning course should be completed by those who work in health and social care services, including:
- New members of staff in Healthcare Support Worker roles,
- New members of staff in Adult Social Care Worker roles, and
- Any staff members who provide direct care to patients or individuals needing support.
This online Care Certificate Standard 14 (Handling Information) training course will also be useful for:
- Staff moving into new roles within their organisation,
- Refreshing the knowledge of any member of staff,
- NHS nursing, AHP and care staff,
- Agency care workers,
- Healthcare assistants (HCAs),
- Support workers,
- Care assistants, and
- Community services.
What is covered in this course?
This online Care Certificate Standard 14 (Handling Information) training course covers the following:
- An introduction to handling information,
- Defining information and information governance,
- Requirements for health and social care organisations,
- The law and standard codes of practice,
- The Caldicott Principles,
- Subject access requests,
- Duty of confidence,
- Good quality record keeping,
- Information security, and
- Your responsibilities.
Course aims
The aims and objectives of this online Care Certificate Standard 14 (Handling Information) training course are to:
- Describe the agreed completion of this online Care Certificate Standard 14 (Handling Information) e-learning course, you will be able to:
- Describe the agreed ways of working and legislation regarding the recording, storing and sharing of information
- Explain why it is vital to have secure systems for recording, storing and sharing information
- Demonstrate how to keep records that are up to date, complete, accurate and legible
- Explain how, and to whom, to report if they become aware that agreed ways of working have not been followed
Learning outcomes
On completion of this Care Certificate Standard 14 (Handling Information) e-learning course, you will be able to:
- Describe the agreed ways of working and legislation regarding the recording, storing and sharing of information
- Explain why it is vital to have secure systems for recording, storing and sharing information
- Demonstrate how to keep records that are up to date, complete, accurate and legible
- Explain how, and to whom, to report if they become aware that agreed ways of working have not been followed
What is the Care Certificate Standard 14?
The Care Certificate Standard 14 (Handling Information) module covers issues relating to the handling of personal and sensitive information in health and social care sectors. The information about an individual’s care and support may be personal and sensitive.
This information must be treated as confidential and only shared with people who need to know. Health and social care workers must also be familiar with the requirements of the General Data Protection Regulations (GDPR).
Respecting confidentiality is:
- A legal requirement,
- Essential to promote the individual, and
- An essential part of building trust.
Records Management Code of Practice for Health and Social Care 2016
The Records Management Code of Practice for Health and Social Care 2016 [958.69KB] sets out what people working with or in NHS organisations in England need to do to manage records correctly. It’s based on current legal requirements and professional best practice and was published on 20 July 2016 by the Information Governance Alliance (IGA)
Why is this online Care Certificate Standard 14 training course important?
The Data Protection Act 1984 introduced rules on the storage and use of information. The Act was revised in 2003 to include paper-based filing systems data.
- Must be processed in a fair and lawful way,
- Can only be processed for a limited purpose, e.g. in a way previously specified that you have consented to,
- Have to be relevant, adequate to their intended use and kept to a minimum,
- Have to be accurate and up-to-date,
- Should not be kept for longer than necessary,
- Should be processed by your rights,
- Should be stored securely, and
- Should not be transferred to other countries where there is no adequate protection in place.
All health and social care workers need to know their responsibilities relating to handling information in line with the Data Protection Act 1984.
