Description
Delivering Constructive | Intermediate Level | Online Training Course | CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download.
Welcome to our online Delivering Constructive Criticism training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
Delivering constructive criticism (constructive feedback) is one of the most challenging things for anyone. Through our online Delivering Constructive Criticism training course, learners will gain valuable knowledge and skills that will assist them with this challenging task. When an employee commits an action that requires feedback or criticism, it needs to be handled in a particular way.
If constructive criticism is made correctly, it provides excellent benefits to your organisation. It gives the ability for management to nullify problematic behaviours and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.
Certificate duration: 2 years
Entry requirements: No entry restrictions
Recommended prerequisites: N/A
Assessment type: End of course assessment
Assessment pass mark – 80% needed to pass and gain a CPD certificate
Cost(s) of assessment and certification – All costs included in the course price
Awarding/Accrediting body – CPD Certification Service (CPDUK)
Who is the course for?
This online Delivering Constructive Criticism training course is suitable for those who want to gain valuable knowledge and skills that will assist them with this challenging task. When an employee commits an action that requires feedback or criticism, it needs to be handled in a particular way.
What is covered in this course?
This online Delivering Constructive Criticism training course includes the following:
- Module One: Getting Started
- Module Two: When Should Feedback Occur?
- Module Three: Preparing and Planning
- Module Four: Choosing a Time and Place
- Module Five: During the Session (I)
- Module Six: During the Session (II)
- Module Seven: Setting Goals
- Module Eight: Diffusing Anger or Negative Emotions
- Module Nine: What Not to Do
- Module Ten: After the Session (I)
- Module Eleven: After the Session (II)
- Module Twelve: Wrapping Up
Course aims
If constructive criticism is made correctly, it provides excellent benefits to your organisation. It gives the ability for management to nullify problematic behaviours and develop well rounded and productive employees. Constructive feedback shows an employee that management cares about them and will invest time and effort into their careers.
Learning outcomes
The learning outcomes of this online Delivering Constructive Criticism training course are to:
- Understand when feedback should take place
- Learn how to prepare and plan to deliver constructive criticism
- Determine the appropriate atmosphere in which it should take place
- Identify the proper steps to be taken during the session
- Know how emotions and specific actions can negatively impact the effects of the course
- Recognise the importance of setting goals and the method used to set them
- Uncover the best techniques for following up with the employee after the meeting.
What is constructive criticism?
“Often containing helpful and specific suggestions for positive change, constructive criticism (also known as constructive feedback) is highly focused on a particular issue or set of issues, as opposed to providing general feedback on the item or organization as a whole“
Why is this online Delivering Constructive Criticism training course essential?
Delivering constructive criticism is essential in the workplace because it can help employees understand what they are doing well and what they need help with. Benefits include professional development, clarified expectations, stronger working relationships and overall organisational growth for the person. It is essential to get straight to the point and deliver the feedback clearly and succinctly; otherwise, the employee may be confused by the message, defeating the purpose of the conversation. Our online Delivering Constructive Criticism training course will help learners with the techniques to handle criticism.
