Description
Emotional Intelligence | Intermediate Level | Online Training Course | CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download.
Welcome to our online Emotional Intelligence training course. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
Emotional intelligence describes the ability to understand one’s feelings. It also provides excellent insight into how emotion influences motivation and behaviour. The concepts of emotional intelligence have been around since the early 20th century, but Wayne Payne first introduced the term in 1985.
With our online Emotional Intelligence training course, participants will gain a better understanding of self-management and self-awareness. This, in turn, will give them better insight and control over their actions and emotions. With a greater understanding of emotions, learners will experience a positive impact on their professional and personal lives.
Certificate duration: 2 years
Entry requirements: No entry restrictions
Recommended prerequisites: N/A
Assessment type: End of course assessment
Assessment pass mark – 80% needed to pass and gain a CPD certificate
Cost(s) of assessment and certification – All costs included in the course price
Awarding/Accrediting body – CPD Certification Service (CPDUK)
Who is the course for?
This online Emotional Intelligence training course is suitable for those who wish to gain a better understanding of self-management and self-awareness. This, in turn, will give them better insight and control over their actions and emotions. With a greater understanding of emotions, learners will experience a positive impact on their professional and personal lives. These skills will enhance the learner’s experience, skills and employability opportunities.
What is covered in this course?
This online Emotional Intelligence training course includes the following:
- Module One: Getting Started
- Module Two: What is Emotional Intelligence
- Module Three: Four Skills in Emotional Intelligence
- Module Four: Verbal Communication Skills
- Module Five: Non-Verbal Communication Skills
- Module Six: Social Management and Responsibility
- Module Seven: Tools to Regulate Your Emotions
- Module Eight: Gaining Control
- Module Nine: Business Practices (I)
- Module Ten: Business Practices (II)
- Module Eleven: Making an Impact
- Module Twelve: Wrapping Up.
Course aims
With our online Emotional Intelligence training course, participants will gain a better understanding of self-management and self-awareness. This, in turn, will give them better insight and control over their actions and emotions. With a greater understanding of emotions, learners will experience a positive impact on their professional and personal lives.
Learning outcomes
The learning outcomes of this online Emotional Intelligence training course are to:
- Define and practise self-management, self-awareness, self-regulation, self-motivation, and empathy
- Understand, use and manage your emotions
- Verbally communicate with others
- Successfully communicate with others in a non-verbal manner
- Identify the benefits of emotional intelligence
- Relate emotional intelligence to the workplace
- Balance optimism and pessimism
- Effectively impact others.
What is emotional intelligence?
“Emotional intelligence is the capacity to be aware of, control, and express one’s emotions, and to handle interpersonal relationships judiciously and empathetically. Emotional intelligence is the key to both personal and professional success”
Why is this online Emotional Intelligence training course essential?
As a result of the growing acknowledgement by professionals of the importance and relevance of emotions to work outcomes, the research on the topic continued to gain momentum, but it wasn’t until the publication of Daniel Goleman’s best-seller “Emotional Intelligence: Why It Can Matter More Than IQ” that the term became widely accepted by mainstream media.
Experts now agree that emotional intelligence often determines who will climb the corporate ladder and who will be passed over.
Do you pay attention to your emotions and the feelings of those around you? The answer to this question can help you discover how in-tune you are with your feelings and help determine your emotional intelligence quotient, or your EQ.
Your emotional intelligence quotient is your capacity to reason and analyse sensitive information. Becoming aware of your emotions can help you become attuned to your own needs and the needs of others, and can help you make better decisions and develop better relationships.
Leaders with a strong mixture of emotional awareness, self-management, and social skills navigate relationships more effectively and are more likely to be successful in their personal and professional lives.
When you are intelligent about your emotions, you are aware that the most challenging work is managing the emotions that get in the way of your best performance.
