Description
Duty of Care | Level 1 | Online Training Course | CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download.
Welcome to our online Duty of Care training course for front-line healthcare and social care providers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).
The “duty of care” refers to the obligations placed on people to act towards others in a certain way, following specific standards. The term is sometimes used to cover both legal and professional duties that health care practitioners may have towards others, but there are distinctions between the two.
All health and social care workers need to understand their duty of care within their work environments.
Certificate duration: 2 years
Entry requirements: No entry restrictions
Recommended prerequisites: N/A
Assessment type: End of course assessment
Assessment pass mark – 80% needed to pass and gain a CPD certificate
Cost(s) of assessment and certification – All costs included in the course price
Awarding/Accrediting body – CPD Certification Service (CPDUK)
Who is the course for?
This Duty of Care e-learning course should be completed by those who work in health and social care services, including:
- New members of staff in Healthcare Support Worker roles,
- New members of staff in Adult Social Care Worker roles, and
- Any staff members who provide direct care to patients or individuals needing support.
This online Duty of Care eLearning course will also be useful for:
- Staff moving into new roles within their organisation,
- Refreshing the knowledge of any member of staff,
- NHS nursing, AHP and care staff,
- Agency care workers,
- Healthcare assistants (HCAs),
- Support workers,
- Care assistants, and
- Community services.
What is covered in this course?
This online Duty of Care training course covers the following:
- Understand how duty of care contributes to safe practice
- Understand the support available for addressing dilemmas that may arise about duty of care
- Deal with Comments and complaints
- Deal with Incidents, errors and near misses
- Deal with confrontation and difficult situations.
Course aims
You have a duty of care to all those receiving care and support in your workplace. This means promoting well being and making sure that people are kept safe from harm, abuse and injury. This online Duty of Care training course is a legal requirement; you cannot choose whether to accept it. It applies as soon as someone has care or treatment. Breaking this duty, for example, through negligence, could result in legal action.
Learning outcomes
On completion of this online Duty of Care training course, the learner will:
- Be able to define the duty of care,
- Know what duty of care is in practice,
- Know how to raise concerns,
- Be prepared to support people to live independently,
- Be able to encourage people to make decisions,
- Know the importance of mental capacity and decision making,
- Know the importance of raising concerns, comments and complaints,
- Understand the complaints handling process,
- Know the importance of recording incidents, errors and near misses,
- Understand the legislation covering incident reporting,
- Know how to manage conflict in the workplace, and
- Know how to handle challenging behaviour in the workplace
What is the duty of care?
The “duty of care” refers to the obligations placed on people to act towards others in a certain way, under specific standards. The term is sometimes used to cover both legal and professional duties that health care practitioners may have towards others, but there are distinctions between the two.
Why is this online duty of care training course essential?
Your duty of care is also to other workers, for example, in a hospital, to doctors, nurses and healthcare support workers but also to caterers, cleaners and maintenance workers. If you are a home care worker, you will probably work alone in a variety of homes, but there may well be other people on the premises, as well as whoever you are there to support. Your duty of care is to each individual and to the other workers you come into contact within the community.
The duty of care is part of the code of conduct for healthcare support workers and adult social care workers in England and will most likely also be in your job description. It is essential that you have the knowledge and skills to act on your duty of care in your role but that you do not work beyond it.
