{"id":77638,"date":"2019-02-01T13:03:10","date_gmt":"2019-02-01T13:03:10","guid":{"rendered":"https:\/\/www.advitamlearning.co.uk\/product\/interpersonal-skills-online-training-certification\/"},"modified":"2020-06-25T00:22:15","modified_gmt":"2020-06-25T00:22:15","slug":"interpersonal-skills-online-training-certification","status":"publish","type":"product","link":"https:\/\/advitamlearning.co.uk\/product\/interpersonal-skills-online-training-certification\/","title":{"rendered":"Interpersonal Skills \u2013 Online CPD Course"},"content":{"rendered":"

Interpersonal Skills – Online Training Course – Interpersonal Skills in the Workplace – Soft Skills in the Workplace<\/strong><\/em><\/p>\n

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We have all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Participants in this e-learning course will identify ways of creating a powerful introduction, remembering names, and managing situations when you have forgotten someone\u2019s name.\u00a0
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Study method<\/strong>\u00a0– Online, self-paced (4-6 study hours)<\/p>\n

Course format<\/strong>\u00a0– Online (24\/7 access), modular<\/p>\n

Course Duration<\/strong>\u00a0– Part-time (1-year access)<\/p>\n

Qualification<\/strong>\u00a0\u2013 CPD certificate of completion<\/p>\n

Course Delivery<\/strong> \u2013 via desktop PC\/MAC, laptops, tablets or smartphones<\/p>\n

Awarded Body<\/strong>\u00a0\u2013 CPD Accreditation Service (UK)<\/td>\n

<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Interpersonal Skills Course Aims<\/strong><\/h2>\n

This comprehensive interpersonal skills elearning course will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.<\/p>\n

Interpersonal Skills Course Objectives<\/strong><\/h2>\n

The objectives of this\u00a0interpersonal skills\u00a0online course are to:<\/p>\n

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  • Understand the difference between hearing and listening<\/li>\n
  • Know some ways to improve the verbal skills of asking questions and communicating with power.<\/li>\n
  • Understand what is \u2018non-verbal communication\u2019 and how it can enhance interpersonal relationships.<\/li>\n
  • Identify the skills needed in starting a conversation.<\/li>\n
  • Identify ways of creating a powerful introduction, remembering names, and managing situations when you\u2019ve forgotten someone\u2019s name.<\/li>\n
  • Understand how seeing the other side can improve skills in influencing other people.<\/li>\n
  • Understand how the use of facts and emotions can help bring people to your side.<\/li>\n
  • Identify ways of sharing one\u2019s opinions constructively.<\/li>\n
  • Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.<\/li>\n
  • Learn tips in making an impact through powerful first impressions.<\/li>\n<\/ul>\n

    What is Covered in this Course?<\/strong><\/h2>\n

    This online\u00a0interpersonal skills\u00a0course covers the following:<\/p>\n\n\n\n
    Module One: Getting Started<\/b><\/p>\n
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    • Icebreaker<\/li>\n
    • Housekeeping Items<\/li>\n
    • The Parking Lot<\/li>\n
    • Workshop Objectives<\/li>\n<\/ul>\n

      Module Two: Verbal Communication Skills<\/b><\/p>\n

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      • Listening and Hearing: They Aren\u00e2\u20ac\u2122t the Same Thing<\/li>\n
      • Asking Questions<\/li>\n
      • Communicating with Power<\/li>\n<\/ul>\n

        Module Three: Non-Verbal Communication Skills<\/b><\/p>\n

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        • Body Language<\/li>\n
        • The Signals You Send to Others<\/li>\n
        • It\u00e2\u20ac\u2122s Not What You Say, It\u00e2\u20ac\u2122s How You Say It<\/li>\n<\/ul>\n

          Module Four: Making Small Talk and Moving Beyond<\/b><\/p>\n

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          • The Four Levels of Conversation<\/li>\n<\/ul>\n

            Module Five: Moving the Conversation Along<\/b><\/p>\n

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            • Asking for Examples<\/li>\n
            • Using Repetition<\/li>\n
            • Using Summary Questions<\/li>\n
            • Asking for Clarity and Completeness<\/li>\n<\/ul>\n

              Module Six: Remembering Names<\/b><\/p>\n

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              • Creating a Powerful Introduction<\/li>\n
              • Using Mnemonics<\/li>\n
              • Uh-Oh\u00e2\u20ac\u00a6I\u00e2\u20ac\u2122ve Forgotten Your Name<\/li>\n<\/ul>\n<\/td>\n
    <\/td>\nModule Seven: Influencing Skills<\/b><\/p>\n
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    • Seeing the Other Side<\/li>\n
    • Building a Bridge<\/li>\n
    • Giving In Without Giving Up<\/li>\n<\/ul>\n

      Module Eight: Bringing People to Your Side<\/b><\/p>\n

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      • A Dash of Emotion<\/li>\n
      • Plenty of Facts<\/li>\n
      • Bringing It All Together<\/li>\n<\/ul>\n

        Module Nine: Sharing Your Opinion<\/b><\/p>\n

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        • Using I-Messages<\/li>\n
        • Disagreeing Constructively<\/li>\n
        • Building Consensus<\/li>\n<\/ul>\n

          Module Ten: Negotiation Basics<\/b><\/p>\n

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          • Preparation<\/li>\n
          • Opening<\/li>\n
          • Bargaining<\/li>\n
          • Closing<\/li>\n<\/ul>\n

            Module Eleven: Making An Impact<\/b><\/p>\n

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            • Creating a Powerful First Impression<\/li>\n
            • Assessing a Situation<\/li>\n
            • Being Zealous without Being Offensive<\/li>\n<\/ul>\n

              Module Twelve: Wrapping Up<\/b><\/p>\n

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              • Words from the Wise<\/li>\n
              • Review of Parking Lot<\/li>\n
              • Lessons Learned<\/li>\n
              • Completion of Action Plans and Evaluations<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                <\/h3>\n

                What are Interpersonal Skills?<\/h3>\n

                “A social skill is any competence facilitating interaction and communication with others where social rules and relations are created, communicated, and changed in verbal and nonverbal ways”<\/p><\/blockquote>\n

                Why Choose Our Online Training Courses?<\/strong><\/h3>\n

                All our e-learning courses can be accessed on any electronic\/computerised device.<\/p>\n

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                • Study anywhere, in your own time and at your own pace!<\/li>\n
                • Easy to follow and understand<\/li>\n
                • Only 4-6 hours recommended study time<\/li>\n
                • 1-year access to course & learning materials<\/li>\n
                • Access your course anytime, anywhere & on any device<\/li>\n
                • Complete course on a desktop computer, laptop, tablet or smartphone<\/li>\n
                • Additional references and downloadable materials available<\/li>\n
                • CPD accredited certification on completion<\/li>\n<\/ul>\n

                  Course Accreditation<\/strong><\/p>\n

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                  1. The content of this online training course has been independently certified as\u00a0conforming to universally accepted Continuous Professional Development (CPD)\u00a0guidelines.<\/li>\n
                  2. All our online courses are accredited and internationally recognised (UK CPD\u00a0Accreditation Service)<\/li>\n<\/ol>\n

                    Organisational e-Learning<\/strong><\/h3>\n

                    Are you responsible for organisational training and development or organisational statutory and mandatory compliance? You may want to find out more about how the Learning Management System (LMS) may help your organisation. With our interactive LMS, managers and administrators can easily:<\/p>\n

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                    • set up a FREE blended learning environment;<\/li>\n
                    • upload essential documents;<\/li>\n
                    • upload individual and group learners;<\/li>\n
                    • manage learners, including tracking progress<\/li>\n
                    • review who has completed training<\/li>\n
                    • download\/print training reports for compliance audits<\/li>\n<\/ul>\n

                      You can also browse our full\u00a0e-learning course catalogue<\/em>\u00a0or\u00a0leadership and management courses and programs<\/em> to find out more about our wide range of training courses and qualifications.<\/p>\n

                      Interpersonal Skills – Online Training Course & Certification<\/em><\/h4>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

                      This comprehensive interpersonal skills elearning course will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations.<\/p>\n","protected":false},"featured_media":98749,"template":"","meta":{"jetpack_post_was_ever_published":false,"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":[]},"product_cat":[106,73,55,91,74,77],"product_tag":[],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/advitamlearning.co.uk\/wp-json\/wp\/v2\/product\/77638"}],"collection":[{"href":"https:\/\/advitamlearning.co.uk\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/advitamlearning.co.uk\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/advitamlearning.co.uk\/wp-json\/wp\/v2\/media\/98749"}],"wp:attachment":[{"href":"https:\/\/advitamlearning.co.uk\/wp-json\/wp\/v2\/media?parent=77638"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/advitamlearning.co.uk\/wp-json\/wp\/v2\/product_cat?post=77638"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/advitamlearning.co.uk\/wp-json\/wp\/v2\/product_tag?post=77638"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}