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Assertiveness and Self-confidence are two skills that are crucial for success in life. If you don’t feel worthy, and\/or you don’t know how to express your self-worth when communicating with others, life can be very painful. These skills will provide opportunities and benefits to your participants in their professional and personal lives.<\/p>\n\n\n\n

Study method<\/strong>\u00a0– Online, self-paced (4-6 study hours)<\/p>\n Course format<\/strong>\u00a0– Online (24\/7 access), modular<\/p>\n Course Duration<\/strong>\u00a0– Part-time (1-year access)<\/p>\n Qualification<\/strong>\u00a0\u2013 CPD certificate of completion<\/p>\n Course Delivery<\/strong>\u00a0\u2013 via desktop PC\/MAC, laptops, tablets or smart phones<\/p>\n Awarded Body<\/strong>\u00a0\u2013 CPD Accreditation Service (UK)<\/td>\n

<\/p>\n  <\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n Assertiveness and Self-Confidence Course Aims\u00a0<\/strong><\/h2>\n The assertiveness & self-confidence eLearning course will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of the participant’s lives and have a positive effect on all of them.<\/p>\n Assertiveness and Self-Confidence Course Objectives\u00a0<\/strong><\/h2>\n The objectives of this assertiveness & self-confidence online course are to:<\/p>\n \n Define assertiveness and self-confidence, and list the four styles of communication<\/li>\n Describe the types of negative thinking, and how one can overcome negative thoughts<\/li>\n Explain the difference between listening and hearing.<\/li>\n Define the importance of goal setting, and practice setting SMART goals for assertive behaviour<\/li>\n Utilize methodologies for understanding your worth – and the use of positive self-talk<\/li>\n List reasons why a pleasing appearance and body language are critical for creating a strong first impression<\/li>\n Practice sending positive communications phrased as \u201cI-Messages\u201d<\/li>\n Practice strategies for gaining positive outcomes in difficult interpersonal situations.<\/li>\n<\/ul>\n What is Covered in this Assertiveness and Self-Confidence Course?<\/strong><\/h2>\n This\u00a0assertiveness and self-confidence\u00a0e-learning course covers the following:<\/p>\n\n\n\n Module One: Getting Started<\/b><\/p>\n \n Icebreaker<\/li>\n Housekeeping Items<\/li>\n The Parking Lot<\/li>\n Workshop Objectives<\/li>\n<\/ul>\n Module Two: What Does Self-Confidence Mean To You?<\/b><\/p>\n \n What is Assertiveness?<\/li>\n What is Self-Confidence?<\/li>\n The Four Styles<\/li>\n<\/ul>\n Module Three: Obstacles to Our Goals<\/b><\/p>\n \n Types of Negative Thinking<\/li>\n Case Study<\/li>\n Personal Application<\/li>\n<\/ul>\n Module Four: Communication Skills<\/b><\/p>\n \n Listening and Hearing: They Aren”t the Same Thing<\/li>\n Asking Questions<\/li>\n Body Language<\/li>\n<\/ul>\n Module Five: The Importance of Goal Setting<\/b><\/p>\n \n Why Goal Setting is Important<\/li>\n Setting SMART Goals<\/li>\n Our Challenge to You<\/li>\n<\/ul>\n Module Six: Feeling the Part<\/b><\/p>\n \n Identifying Your Worth<\/li>\n Creating Positive Self-Talk<\/li>\n Identifying and Addressing Strengths and Weaknesses<\/li>\n<\/ul>\n<\/td>\n <\/td>\n Module Seven: Looking the Part<\/b><\/p>\n \n The Importance of Appearance<\/li>\n The Role of Body Language<\/li>\n First Impressions Count!<\/li>\n<\/ul>\n Module Eight: Sounding the Part<\/b><\/p>\n \n It”s How You Say It<\/li>\n Sounding Confident<\/li>\n Using “I” Messages<\/li>\n<\/ul>\n Module Nine: Powerful Presentations<\/b><\/p>\n \n What to Do When You”re on the Spot<\/li>\n Using STAR To Make Your Case<\/li>\n<\/ul>\n Module Ten: Coping Techniques<\/b><\/p>\n \n Building Rapport<\/li>\n Expressing Disagreement<\/li>\n Coming to Consensus<\/li>\n<\/ul>\n Module Eleven: Dealing with Difficult Behavior<\/b><\/p>\n \n Dealing with Difficult Situations<\/li>\n Key Tactics<\/li>\n<\/ul>\n Module Twelve: Wrapping Up<\/b><\/p>\n \n Words from the Wise<\/li>\n Review of Parking Lot<\/li>\n Lessons Learned<\/li>\n Completion of Action Plans and Evaluations<\/li>\n<\/ul>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n What is Assertiveness?<\/h3>\n The Concise Oxford Dictionary defines assertiveness as:<\/p>\n \u201cForthright, positive, insistence on the recognition of one’s rights\u201d<\/em><\/p><\/blockquote>\n In other words:<\/p>\n \n “Assertiveness means standing up for your personal rights – expressing thoughts, feelings and beliefs in direct, honest and appropriate ways”<\/p>\n<\/blockquote>\n It is important to note also that:<\/p>\n \n “By being assertive we should always respect the thoughts, feelings and beliefs of other people”<\/p>\n<\/blockquote>\n Those who behave assertively always respect the thoughts, feelings and beliefs of other people as well as their own.<\/p>\n Assertiveness concerns being able to express feelings, wishes, wants and desires appropriately and is an important personal and interpersonal skill.\u00a0 In all your interactions with other people, whether at home or at work, with employers, customers or colleagues, assertiveness can help you to express yourself in a clear, open and reasonable way, without undermining your own or others\u2019 rights.<\/p>\n Assertiveness enables individuals to act in their own best interests, to stand up for themselves without undue anxiety, to express honest feelings comfortably and to express personal rights without denying the rights of others.<\/p>\n Why choose our online training courses?<\/strong><\/h3>\n All our e-learning courses can be accessed on any electronic\/computerised device.<\/p>\n \n Study anywhere, in your own time and at your own pace!<\/li>\n Easy to follow and understand<\/li>\n Only 4-6 hours recommended study time<\/li>\n 1-year access to course & learning materials<\/li>\n Access your course anytime, anywhere & on any device<\/li>\n Complete course on desktop computer, laptop, tablet or smartphone<\/li>\n Additional references and downloadable materials available<\/li>\n CPD accredited certification on completion<\/li>\n<\/ul>\n Course Accreditation<\/strong><\/h3>\n \n The content of this online training course has been independently certified as\u00a0conforming to universally accepted Continuous Professional Development (CPD)guidelines.<\/li>\n All our online courses are accredited and internationally recognised (UK CPD\u00a0Accreditation Service)<\/li>\n<\/ol>\n Organisational e-Learning<\/strong><\/h3>\n Are you responsible for organisational training and development or organisational statutory and mandatory compliance? You may want to find out more about how the Learning Management System (LMS) may help your organisation. With our interactive LMS, managers and administrators can easily:<\/p>\n \n set up a FREE blended learning environment;<\/li>\n upload essential documents;<\/li>\n upload individual and group learners;<\/li>\n manage learners, including tracking progress<\/li>\n review who has completed training<\/li>\n download\/print training reports for compliance audits<\/li>\n<\/ul>\n You can also browse our full\u00a0e-learning course catalogue<\/em>\u00a0or\u00a0leadership and management courses and programs<\/em> to find out more about our wide range of training courses and qualifications.<\/p>\n Assertiveness & Self Confidence\u00a0<\/strong>– Online Training Course &\u00a0<\/strong>Certification<\/em><\/h4>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":" If you don’t feel worthy, and\/or you don’t know how to express your self-worth when communicating with others, life can be very painful. 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