{"id":98773,"date":"2020-06-25T02:17:45","date_gmt":"2020-06-25T02:17:45","guid":{"rendered":"https:\/\/www.advitamlearning.co.uk\/?post_type=product&p=98773"},"modified":"2020-06-25T02:18:33","modified_gmt":"2020-06-25T02:18:33","slug":"conflict-resolution-in-health-and-care-online-course-cpd-accredited","status":"publish","type":"product","link":"https:\/\/advitamlearning.co.uk\/product\/conflict-resolution-in-health-and-care-online-course-cpd-accredited\/","title":{"rendered":"Conflict Resolution in Health and Care \u2013 Online Course \u2013 CPD Accredited"},"content":{"rendered":"
Conflict Resolution in Health and Care\u00a0| Level\u00a01 | Online Training Course | CPDUK Accredited | Instant Course Access | Includes Assessment & Certificate | Instant Certificate Download.<\/strong><\/p>\n <\/p>\n Welcome to our online Conflict Resolution in Health and Care training course for front-line healthcare and social care providers. All our online training courses, programmes and qualifications are accredited by the CPD Certification Service (CPDUK).<\/p>\n Staff must feel safe in their working environments. Violent behaviour not only affects them personally but indirectly, it harms the standard of service and the delivery of care. In terms of tackling violence against staff, Conflict Resolution Training (CRT) is a crucial preventative tool. It forms part of a range of measures introduced to make health and social care organisations safer places to work.<\/p>\n It is not sufficient to react to incidents after they occur; ways of reducing the risk of incidents occurring and preventing them from happening in the first place must be found.<\/p>\n Certificate duration:<\/strong>\u00a02 years<\/p>\n Entry requirements:<\/strong>\u00a0No entry restrictions<\/p>\n Recommended prerequisites:<\/strong>\u00a0N\/A<\/p>\n Assessment type:<\/strong>\u00a0End of course assessment<\/p>\n Assessment pass mark<\/strong>\u00a0\u2013 80% needed to pass and gain a CPD certificate<\/p>\n Cost(s) of assessment and certification<\/strong>\u00a0\u2013 All costs included in the course price<\/p>\n Awarding\/Accrediting body<\/strong>\u00a0\u2013 CPD Certification Service (CPDUK)<\/p>\n This online Conflict Resolution in Health and Care training course will benefit all frontline health and social care workers whose work brings them into direct contact with members of the public, including:<\/p>\n Under current UK legislation, it is the employer\u2019s responsibility to ensure that these individuals and roles are risk-assessed about violence and aggression. All healthcare and social care professionals who are at risk of verbal or physical aggression must complete conflict resolution training.<\/p>\n Some staff may require further physical training, including disengagement, defence techniques, basic guiding and holding\/restraint techniques for varying risk levels and situations.<\/p>\n This\u00a0online\u00a0Conflict Resolution in Health and Care training course covers the following:<\/p>\n <\/p>\n The aims and objectives of this\u00a0online\u00a0Conflict Resolution in Health and Care training course are to:<\/p>\n The learning aims and associated outcomes are based on de-escalation techniques. The aims address the way one communicates, patterns of behaviour, recognition of warning signs, impact factors and preventative strategies. At the end of this online Conflict Resolution in Health and Care training course, learners should be able to:<\/p>\n Conflict\u00a0refers to some form of friction, or discord arising within a group when the beliefs or actions of one or more members of the group are either resisted by or unacceptable to one or more members of another group.<\/p>\n Conflict can arise between members of the same group, known as \u201cintragroup\u201d conflict, or it can occur between members of two or more groups and may involve violence, interpersonal discord conflict. Conflict in groups often follows a specific course.\u00a0An initial conflict first disrupts routine group interaction, usually caused by differences of opinion, disagreements between members, or scarcity of r\u00a0in some cases gives way to a\u00a0conflict resolution stage, after which the group can eventually return to\u00a0routine group interaction<\/p>\n Conflict resolution\u00a0is conceptualised as the various methods and processes involved in facilitating the peaceful ending of\u00a0conflict\u00a0and\u00a0retribution. Committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest of the group (e.g., intentions; reasons for holding certain beliefs), and by engaging in collective\u00a0negotiation.<\/p>\n Dimensions of resolution typically parallel the aspects of conflict in the way the conflict is processed. Cognitive resolution is the way disputants understand and view the conflict, with beliefs and perspectives and understandings and attitudes. Emotional resolution is in the way disputants feel about a conflict, the emotional energy.<\/p>\n Behavioural resolution is how one thinks the disputants act, their behaviour. Ultimately, a wide range of methods and procedures for addressing conflict exist, including\u00a0negotiation,\u00a0mediation, mediation-arbitration, diplomacy, and creative\u00a0peacebuilding.<\/p>\n It is crucial that employing organisations deliver the appropriate level of conflict resolution training to meet the needs of staff at their organisation. For example, the clinical and environmental factors affecting conflict for ambulance services or mental health services will be different from those experienced within the in-patient setting.<\/p>\n Even within each type of health organisations, there may be different factors coming into play such as location, demographics and geography. Therefore, in addition to delivering the core learning outcomes organisations will need to make a risk assessment of the CRT needs of their staff. In some cases, this may result in training with additional learning outcomes to meet and mitigate the identified risks.<\/p>\n CRT provides staff with necessary de-escalation, communication and calming skills to help them prevent and manage violent situations. However, there are some incidents which may involve challenging behaviour that is clinically related, one common characteristic is where the individual involved in the event may have some degree of cognitive impairment, and their communication may be temporarily or permanently impaired.<\/p>\n NHS organisations and providers of NHS services may, therefore, choose to include clinically related challenging behaviour awareness as part of a combined course with CRT or incorporate it as part of other training initiatives, such as those addressing staff training needs around dementia.<\/p>\n The aims and objectives of this online Conflict Resolution in Health and Care training course are to improving the learner\u2019s understanding of the causes of conflict in health and care settings,<\/p>\n","protected":false},"featured_media":98774,"template":"","meta":{"jetpack_post_was_ever_published":false,"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":[]},"product_cat":[86,32,72,75,93],"product_tag":[],"jetpack_publicize_connections":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/advitamlearning.co.uk\/wp-json\/wp\/v2\/product\/98773"}],"collection":[{"href":"https:\/\/advitamlearning.co.uk\/wp-json\/wp\/v2\/product"}],"about":[{"href":"https:\/\/advitamlearning.co.uk\/wp-json\/wp\/v2\/types\/product"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/advitamlearning.co.uk\/wp-json\/wp\/v2\/media\/98774"}],"wp:attachment":[{"href":"https:\/\/advitamlearning.co.uk\/wp-json\/wp\/v2\/media?parent=98773"}],"wp:term":[{"taxonomy":"product_cat","embeddable":true,"href":"https:\/\/advitamlearning.co.uk\/wp-json\/wp\/v2\/product_cat?post=98773"},{"taxonomy":"product_tag","embeddable":true,"href":"https:\/\/advitamlearning.co.uk\/wp-json\/wp\/v2\/product_tag?post=98773"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Who is the course for?<\/b><\/h2>\n
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What is covered in this course?<\/b><\/h2>\n
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Course aims<\/b><\/h2>\n
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Learning outcomes<\/b><\/h2>\n
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What is conflict?<\/strong><\/h2>\n
What is conflict resolution?<\/strong><\/h2>\n
Why is\u00a0this online Conflict Resolution in Health and Care training course important?<\/strong><\/h2>\n
Conflict Resolution in Health and Care<\/strong>\u00a0| Level\u00a01 | Online Training Course | CPDUK Accredited.<\/b><\/h4>\n","protected":false},"excerpt":{"rendered":"